By Lesley Brown, SVP of Product Management at Halfpenny Technologies
At Halfpenny Technologies the merits of robust bidirectional clinical data exchange in healthcare are well understood. To recap, bidirectional clinical data exchange allows for the two-way sharing of Protected Health Information (PHI) data between healthcare entities. If these entities are involved in the care of the same patient then rather than just allowing data sharing, bidirectional data exchange can truly help support care coordination and ultimately improve the clinical outcomes of that patient.
One clinical area where this data interoperability has potential to make a huge impact is in Behavioral Healthcare. Behavioral Healthcare has been receiving a lot of attention on the state and national scale recently. Why? Because it is perhaps one of the most intricate, yet highly individualized constituents in a patient’s care coordination, with growing opinion highlighting that good mental health is a key driver of overall patient outcomes. This coupled with a nationwide focus on rising rates of substance abuse and addiction, particularly the opioid use epidemics that are occurring in many states, is causing providers to focus center stage on mental healthcare.
Behavioral health patients usually require attention and treatment from an assortment of different healthcare providers as they bounce between their primary care provider, behavioral health centers, and substance abuse clinics. Remembering to include all clinical records and documentation to share with the respective providers can be a daunting and stressful task for any patient; that intensifies with patients and their families who are struggling to manage mental health or substance abuse challenges. It is not surprising then that this historical solitary provider(s), one problem at a time, isolated approach is failing to manage the increasing populations with behavioral health issues.
Now imagine how this could be transformed by technology that improves communications that can provide pertinent, actionable information in an easily accessible way. Bidirectional data exchange can be that conduit, allowing providers to communicate with their colleagues in near real time ensuring that the clinical information about their shared patients is more available. Allowing clinicians to focus on enhancing the care coordination experience, preventing potential duplicated services and providing a smooth transition between behavioral health centers, clinics and the emergency room for their patients.
Not sure where to look for assistance in coordinating successful bidirectional clinical data exchange? Since 2000, Halfpenny Technologies has been solving these complex clinical data exchange challenges including medical record data obtained from and exchanged with ambulatory practices. A recent customer example includes the real time bidirectional exchange of clinical care documents between physicians in ambulatory practices and health coaching providers aligned with a health system. This clinical data exchange allows collaboration on clinical guidelines and protocols for the management of chronic conditions outside the typical primary care provider setting.
Halfpenny Technologies’ continued investment in innovative solutions uniquely positions the company as a national provider of clinical data exchange solutions to the health care industry.